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COURSES 课程

乐知公关英语课程介绍

学习级别:一对一课程

班级人数:1

课时数:40小时

适合对象:工作上需要经常进行社交的商务人士

课程介绍;乐知公关英语课程有效的帮助了商务人士应对不同场合下的社交,针对的是商务交流过程中英语的恰当使用。该课程的五大模块,介绍了跨文化商务英语交流时文化的多样性,以及社交过程中的重要环节和相应礼节等。并详细讲述了商务交流中除社交外的其他四种基本沟通方式(即打电话、简报、会议和谈判)以及每种方式的具体操作细节、策略和相关礼仪。

公关英语 课程主题

  • 01-1.1 Cross-cultural understanding(1)
  • 02-1.2 Welcoming visitors
  • 03-1.3 Small talk: keeping the conversation going
  • 04-2.1 Cross-cultural understanding(2)
  • 05-2.2 Inviting, and accepting or declining
  • 06-2.3 Eating out
  • 07-3.1 Preparing to make a telephone call
  • 08-3.2 Receiving calls
  • 09-3.3 Taking and leaving message
  • 10-3.4 Asking for and giving repetition
  • 11-3.5 The secretarial barrier
  • 12-4.1 Cross-cultural communication on the telephone(1)
  • 13-4.2 Making arrangements
  • 14-4.3 Changing arrangements
  • 15-4.4 Ending a call
  • 16-5.1 Cross-cultural communication on the telephone(2)
  • 17-5.2 Problem solving on the telephone
  • 18-5.3 Complaints
  • 19-6.1 Presentation technique and preparation
  • 20-6.2 The audience
  • 21-6.3 Structure(1) The introduction
  • 22-7.1 Using visual aids: general principles
  • 23-7.2 Talking about the content of visual aids
  • 24-7.3 Describing change
  • 25-8.1 Holding the audience's attention
  • 26-8.2 Structure(2) The main body
  • 27-8.3 Listing information
  • 28-8.4 Linking ideas
  • 29-8.5 Sequencing
  • 30-9.1 Structure(3)The end
  • 31-9.2 Summarising and concluding
  • 32-9.3 Questions and discussion
  • 33-10.1 What makes a good meeting?
  • 34-10.2 Chairing a meeting
  • 35-10.3 Establishing the purpose of a meeting
  • 36-11.1 The structure of decision making

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