Formal or informal?
Missing words and abbreviations
Key phrases
Basics
Opening and closing
Giving news
Information, action, help
Internal messages
Arranging a meeting
Invitations and directions
Negotiating a project
Checking understanding
Language focus
Verb forms
Comparisons
Sentence structure
Common mistakes
Punctuation and spelling
Commercial
A customer-supplier sequence
Inquiries and orders
Discussing and agreeing terms
Asking for payment
Describing business trends
Cause, effect, contrast
Problems
Complaints
Apologies
Reports
Report structure and key phrases
Linking words and relative clauses
Direct/Indirect
Being direct and brief
Being indirect and polite
Personal
Being friendly
Advice and suggestions
Job application
Breaking the Ice ,Getting to Know You –Self Introduction,Education Background and Personal Interest, Past Experiences ,Career Goals ,Industry Savvy ,Position Savvy Strengths ,Uniqueness
Creativity ,Communications ,Strategic Thinking ,Assertiveness ,Negotiations ,Problem Solving,Analysis ,Adaptability ,Ability to Work with Others ,Meeting Deadlines, Decisiveness ,Initiative ,Flexibility ,Organizational Skills
Salary ,Business Travel and benefits,Lacking Experience ,Dealing with Conflict Handling Crises ,Past Career Baggage ,Working for a Problem Company Problems with Previous Boss ,Taking Risks ,References